If the weather gets bad, there’s a chance your flight will get cancelled. The airline is not responsible for the weather, which means they don’t owe you a hotel room. They are only responsible for problems they created, like a mechanical failure.
They are, however, responsible for getting you on an alternate flight. Here are some tips on how to approach it.
Stay home and avoid the chaos (and watch “Planes, Trains & Automobiles”). Calling them on the phone will probably mean being on hold forever. Instead, try using their social media account to contact them. Here’s a short Twitter list: @AmericanAir; @DeltaAssist; @FlyFrontier; @JetBlue; @SouthwestAir; @United.
Keep moving. If they offer you an alternate city or carrier, take
For more than 23 years, Steve was an intelligence community professional who traveled and lived throughout Europe, Asia, the Middle East, Sub-Saharan Africa, and Central America. He now uses his experiences and formal training to help people overcome their reluctance to travel by giving them the solid, reliable information they can use to plan effectively, reduce risk, react to danger, and return home safe.